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Support

Answers to the most common questions about Cadence. If you can't find what you need, reach out by email below.

Getting started

How do I start using Cadence?

Three steps:

  • Choose your apps — tap the app picker and select the apps (or categories) you want to manage.
  • Set your rhythm — choose "Use before a break" (your daily budget) and "Break length" (the reset break).
  • Start the rhythm — Cadence monitors quietly in the background. When your budget runs out, the shield appears and the break begins.
Why does Cadence need Screen Time authorization?

Cadence is built on Apple's Screen Time APIs. Authorization lets the app monitor usage of your selected apps and apply the shield when your budget runs out.

Because of how Apple designed these APIs, Cadence only receives opaque system tokens for your selections — never your actual usage history, browsing data, or app contents. Everything is processed on your device. See our Privacy Policy.

Shields & breaks

The shield appeared. When do my apps come back?

The shield always shows the exact time your apps become available again (for example, "Available at 3:45 PM."). When the break ends, tap Unlock on the shield to jump straight back in.

Does Cadence still work after I restart my iPhone?

Yes. Shields and schedules survive force-quits and device restarts. Cadence repairs its state in the background, so after a restart it may take a few minutes for everything to fully recover — this is normal iOS behavior.

The shield never appears. What should I check?
  • Make sure Screen Time authorization is granted: open Cadence and confirm the app picker works.
  • Confirm the rhythm has been started after your latest changes.
  • Check that the app you are testing is included in your selection.
  • Remember that "Use before a break" counts from when the rhythm starts — a large budget means the shield takes longer to appear.
Do websites work too?

You can include website domains in your selection. Website shielding in Safari depends on Safari's behavior, and may not apply in every browser or embedded web view.

Settings password

What is the settings password for?

It protects your own settings. Once set, changing critical settings requires the password — so a moment of weakness cannot undo the commitment your future self made.

The password is stored only as a salted digest on your device. It is never sent anywhere and cannot be read back.

I forgot my settings password. Can it be recovered?

No — and that is by design. A recoverable password would not be a real commitment. Choose something memorable when you set it.

Deleting Cadence removes all locally stored data, including the password, but also removes your policy and monitoring. Only do this if you fully intend to stop using the app.

Privacy

Does Cadence collect any of my data?

No. Cadence has no accounts, no servers, no analytics, and no ads. Your selections, settings, and break schedule live only on your device, in a private sandboxed container. Read the full Privacy Policy.

Still need help?

Email us and include the following so we can help you faster:

m17197693482@163.com